Where to park
Park in designated parking spaces only
Members pay a lot of money to park close to the club. Walk a little to make their experience more enjoyable.
Designated Parking Spaces
Only park in designated spaces with "E" on the parking bumper block
Keep the parking lot clean
Do not dump trash in the parking lot, respect the place you work. If you see trash in the parking lot, pick it up.
Apperance
Uniform
Grooming
Grooming
Uniforms must be with a clean pressed shirt, clean pressed apron, clean pressed black pants, black sox, and black non-skid shoes.
Grooming
Grooming
Grooming
Maintain good personal hygiene which includes cleaniness of body, no body odor, clean hair, teeth and breath with no cologne or purfume.
Jewelry
Grooming
Facial Hair/Make up
No gaudy or costume rings and only one per hand. One small earing affixed directly to the bottom of earlobe. One wrist watch or braclet per arm.
Facial Hair/Make up
Facial Hair/Make up
Facial Hair/Make up
Gentlemen need to be clean shaven or with a neatly trimmed beard. Women's makeup should be complimentary to apperance, soft, tasteful, business-like and enhance one's features.
Hairstyle
Facial Hair/Make up
Hairstyle
Hair Style needs to be neat, of one natural color and if long, be pulled back away from face and off the shoulder.
Name Tag
Facial Hair/Make up
Hairstyle
Your name tag is part of your uniform and is required every day. Name tags are worn on your right hand side. If you do not have a name tag you must get one from Human Resources.
Cell phone usage
Additional Information
Cell phones are a very useful tool when someone needs to contact you while you are at work.
While you are clocked in as employees of Wycliffe, it is important that members know we are here for them. When they see you on your cell phone you are no longer here for them, you are now paying attention to your own personal device.
Cell phones are not part of your uniform, therefore should not be used when you are clocked in on company time. If you are seen using your cell phone on the floor you will be at risk for disciplinary action.
Schedules
HotSchedules
HotSchedules is an online tool which shows your schedule, allows you to request days off, swap shifts, give up shifts, change your availability, message co-workers/managers and have access to contact information for your other co-workers.
How to call out of a shift is you are sick
All call out must be done through the Hotschedules app. You must call out two hours before your scheduled in time and have made an effort by contacting at least two people who are not scheduled to work to cover your shift. If you find someone to cover your shift, swap shifts on the Hotschedules app. If can can not find someone to cover your shift, send a message via the Hotschedules messaging tool to all of the FOH Managers with the person covering your shift or the two people you reached out to to cover your shift. All call outs will be noted in the F&B call out log.
How to read your schedule
Each block indicates your time in and time out, which location you are scheduled in and also what type of event. For instance: if you are schedules for Special Event, you know to wear your vest uniform.
Section assignment
Each week you will get a section assignment. The whole week is published at a time so you can anticipate which section you will be in. Your section determines what sidework you are responsible for. Just because you are assigned a section does not mean you don't help your teammates out.
Red Cross
Emergency
First Aid Kit
Emergency
If you come across a member or staff member who is having a medical emergency, remain calm, alert them that you are going to get help and immediately look for a manager. You can also call 561-966-9300 for our onsite EMT or 9-1-1 if it is a true medical emergency.
AED
First Aid Kit
Emergency
An Automated External Defibrillator is located in the Host Stand and throughout the building. CPR Training is conducted once a year. At least 75% of our full time dining staff is fully training to administer CPR to our members.
First Aid Kit
First Aid Kit
First Aid Kit
There is a first aid kit located in every kitchen. These are designated for staff use only. We are not authorized to treat or give members medicine from these kits.
On site injury
Accidents happen. When they do, please report them immediately to your direct supervisor. From there you will need to fill out paperwork and immediately go to a medical center for treatment. You will be required to take a drug which is required for insurance purposes.
Prevention
Oil Spill
Wet Floor Signs
Wet Floor Signs
Water makes oil spills more slick. Use salt if you happen to spill or come across an oily floor.
Wet Floor Signs
Wet Floor Signs
Wet Floor Signs
Front of House Wet Floor Sign.
DO NOT USE A YELLOW ONE
in visible site of the members
dumping Ice
Wet Floor Signs
dumping Ice
Dump Ice in a basin sink to melt or place large bins of ice at the end of the loading dock to melt. Do not dump on grass or plants as you will kill them.