Restaurant Basics
Walking on the Floor
Walking on the Floor
Walking on the Floor
Always walk to the right
Order of right of way:
1. Member
2. Hot Food
3. Drinks
4. Dirty Plates
When walking behind another server and you are carrying a tray call out
"Behind" so they know you are there and not to bump into you
Serving the member
Walking on the Floor
Walking on the Floor
Serve ladies at the table their plate first. Always serve from the left to prevent knocking over a glass. Clear from the right. Changing hands accordingly so you do not reach across the members space with the back of your your arm is called the "Hug Method". It is almost like you are hugging the member.
Clearing the table
Walking on the Floor
Clearing the table
Use it or lose it. Always ask members if they are finished with an item before clearing that item off the table. Always replace silverware back if they are not 100% done with their meal. Wipe down table with disposable wipes.